15200 Privacy Policy — Protecting Your Data
This page explains how the 15200 platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights.
Effective: January 2026. Your continued use of this platform constitutes your acceptance of the policy set out below.
Information We Collect
When you register and use the 15200 platform, we collect several categories of information to ensure our services function properly and securely. The types of information collected are as follows:
- Account information: Full name, email address, phone number, date of birth and password chosen during registration. This information is required to verify your identity and manage your account.
- Payment information: Details relating to deposit and withdrawal methods in MYR, including bank account numbers or e-wallet information. We do not store full card details directly.
- Device and browser information: Device type, operating system, IP address, browser type and application version used to access the 15200 platform.
- Usage data: Records of in-platform activity, including games played, bet amounts, transaction history, and interactions with platform features.
- Cookies and tracking data: Information collected via cookies and similar technologies to enhance the user experience and understand usage patterns.
All information is collected on the basis of service necessity, legal compliance, and improving the user experience. You may choose not to provide certain information, though this may affect your ability to use some platform features.
How Your Information Is Used
15200 uses the information collected solely for the following purposes and will not use it beyond the stated scope without notifying users:
- Processing account registration, identity verification, and user account management.
- Processing deposits and withdrawals in MYR and maintaining accurate financial transaction records.
- Detecting and preventing fraud, money laundering, and suspicious activity that violates the platform's terms.
- Complying with applicable laws, regulations, and directives issued by relevant authorities in Malaysia.
- Sending account-related notifications, relevant promotions (where you have given consent), and important platform updates.
- Improving service quality, the user interface, and platform performance based on aggregated usage data analysis.
We do not use your personal information for third-party marketing purposes without your explicit prior consent.
Cookies & Tracking Technologies
15200 uses cookies — small data files stored on your device — to enhance your experience and ensure the platform runs smoothly. The types of cookies we use are as follows:
- Session cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Storing your personal settings such as preferred language and display configuration for a more convenient experience on future visits.
- Analytics cookies: Collecting aggregated, anonymised data on how users interact with the platform, helping us identify areas for improvement.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the login functionality and your overall experience on the 15200 platform.
Data Storage & Security Measures
User data security is a top priority at 15200. All personal information is stored on servers protected with industry-standard SSL encryption. Access to internal databases is restricted to authorised personnel only and is subject to strict security protocols.
Payment information is processed through secure payment gateways and is not stored in plain text. User account data is retained for as long as the account remains active and for a defined period after account closure to meet legal compliance requirements.
While we take all reasonable precautions, no digital security system can be guaranteed as completely foolproof. Users are advised to use strong passwords, not share their login credentials, and log out after every session — especially on shared devices.
Third-Party Sharing
15200 does not sell or rent users' personal information to third parties. Information may be shared only in the following circumstances: payment processing requirements by approved service providers, compliance with regulatory or court directives, and fraud prevention efforts requiring cooperation with financial institutions.
Your Rights as a User
As a 15200 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via the support email.
If your information is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting our support team.
You may request the deletion of your account and personal data. Requests are subject to any applicable legal retention requirements.
To submit any request relating to your privacy rights, contact the 15200 support team at [email protected]. We will process your request within a reasonable timeframe and keep you informed of the outcome.
Policy Amendments & Contact Us
15200 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated via in-platform notifications or email to registered users. The latest effective date will always be displayed at the top of this page.
Your continued use of the 15200 platform after an amendment is published will be considered acceptance of the updated policy. We encourage users to review this page periodically.
For any enquiries, concerns, or requests relating to privacy and data protection, you may contact us via:
- Email: [email protected]
- FAQs: Refer to the FAQ for immediate assistance on privacy and account security